This was my first remodel – in fact, except for the occasional lightbulb, I hadn’t changed anything in 25 years of home ownership. I was still teetering between remodel or move when a family member referred Build it Pretty on the basis of their integrity, solid work and collaborative approach. From the very first meeting, I was impressed with Jay’s well balanced and sensible approach – he listened carefully, asked clarifying questions and responded with options. Once we had a plan, Jay and his crew got to work, keeping me informed and as involved as I wanted to be and it wasn’t long before any thoughts of moving were history. The crew was polite, pleasant and professional and patiently answered all my questions (and there were a lot because I was fascinated by the whole process). I was impressed with how tidy they were; there wasn’t a day ended without a thorough cleanup and even in the throes of a major overhaul, it never felt messy or chaotic. That really helped because not only were we able to live in the house the whole time, I was able to continue to work from home for the duration. As for the outcome – fantastic! I love it and so does everyone who has seen it! I’m already planning my next project with Build it Pretty…
Prior Lake, MN
Jay and Build It Pretty Team,
We just wanted to take a moment to say "Thank You" so much for the work you did on our kitchen. We absolutely love it! We were so impressed with the quality of work as well as the professionalism of all your staff and contractors. We expected it to be a painful process but your folks made it as painless as possible!
We love the outcome and are so happy in our new kitchen. We really enjoyed working with your company and will be contacting you for future projects.
The DeYoung Family
Prior Lake, MN
Our experience with Build It Pretty was exceptional. From our initial meeting discussing our ideas to the finished project, we were extremely grateful for the honesty and guidance that Jay Prettyman provided us. Throughout the entire project the customer service that we received is something you usually do not experience when remodeling. The disruption to our home during the project was kept to a minimum, the quality of the work was outstanding, and the professionalism of Build It Pretty is the best in the business. In the end we were extremely pleased with the finished project and if we ever decide on any further remodeling, or if we decide to re-build, we will utilize the construction expertise of Build It Pretty.
We have used Build It Pretty for the remodel of our home and for a significant exterior home repair. We have received many compliments due to the design ideas and top-notch work that Jay's team provided. The entire team are wonderful craftsman who do quality work, are polite and collaborative. We asked questions during the remodeling and repair processes and were confident we received honest answers and ideas that were cost effective and that added to the quality of our home.
Jay has good follow up and stands by the work of his team and sub-contractors, assuring that we always received what we paid for. This dynamic definitely built trust and is why we highly recommend Build It Pretty!
Pam and Dave Albright
Jay Prettyman and his team did a remarkable job of repairing extensive water damage to our home. He did so very cost efficiently in comparison to alternatives, and professionally managed the project which came in on-time and on-schedule. I would highly recommend him.
Rick & Monica Rommel
My wife and I recently purchased a house in Lakeville and knew once we moved in changes had to be made the Kitchen and Family Room. I had known the Prettyman family for many years from my previous employment with Home Depot and knew Build It Pretty was the one to call. After brief discussion of what we were looking for, the creative juices started flowing and they had developed a couple options that incorporated what we wanted. Within a week, and after a few changes in the sketches, we were very happy with the design that Build It Pretty created for us. Once the project started Jay was a pleasure to deal with and his dedication to providing quality craftsmanship in a very customer friendly environment made the project smooth and seamless. Jay did an outstanding job of coordinating his work schedule to meet the demands of the job while accommodate our individuals time constraints. Both my wife and myself felt we were in goods hand with Build It Pretty and if we have any remodeling needs in the future Build It Pretty will be the ones we call.
We recently completed a whole home reconstruction project with Build It Pretty from the result of an insurance claim, and we couldn’t be happier with the work performed! Jay was extremely patient and kind with our many pre-construction meetings in which he listened to our concerns over the numerous portions of the project: redesigning the kitchen, reconstruction of the basement and all three bathrooms. Jay was proven invaluable in getting the project completed with all the challenges that we encountered along the way. We really appreciated Jay’s availability to discuss all aspects of the job when things came up. If/when we encountered difficulty in our decision making, Jay offered multiple ideas and helped make decisions with us and not for us.
The entire crew was so very professional and accommodating that we had complete trust that the job would be completed on time, within budget, and with special care…and it was! The attention to detail of the new woodwork on the main level really was a highlight for us. Everyone who comes to our home loves it.
Jay’s overall experience in all aspects of home construction and remodeling made us feel more than comfortable in choosing him for our contractor.
We can’t thank them enough for putting our home back together. The Prettymans and their crew exceeded our expectations from start to finish and we would recommend them to anyone.
Russell and GinaKay (and family)
We hired Build it Pretty for a complete renovation of a 1970's era bathroom. Jay walked us through the project in an systematic manner, thoroughly defining the scope of the work to be performed. We were especially grateful for the recommendations he made on how to enhance the final product while providing us ongoing suggestions on how to minimize the project costs. This was all done with an adherence to what we wanted the final product to look like. Having hired them in the past we knew that they "sweat the details" when it comes to quality workmanship and we couldn't be happier with our new bathroom.
Prior Lake, MN
We enthusiastically endorse and recommend Build It Pretty and in particular Jay Prettyman and his team. We were dealing with an exterior entryway and adjoining roof problem which, due to an architectural design defect, allowed rain and snow melt runoff to create a waterfall effect over our front entry stoop and water infiltration into the stucco and stone wall surrounding the stoop which soon would have wicked through into the interior walls. Jay, through his engineering training and skill, envisioned and implemented a thoroughly successful redesign which has successfully solved the problem. The new design not only functions perfectly but also aesthetically improves the appearance of the entryway. This was a challenging problem. Jay and his team were enthusiastic, creative, diligent and determined to come up with a solution. They were always respectful of our convenience, They were prompt, showed up when they said they would and always left the work site clean at the end of the day. We would not hesitate to use their services and expertise again.
Mary Ann and Bill Reilly
We had our kitchen, mudroom, bathroom and basement destroyed from water when our refrigerator malfunctioned. Build It Pretty did a fantastic job of helping us deal with the insurance company and bank and then getting our home back, and even better, than it was before the flooding. It was a very trying time for our family and the Prettyman's caring and understanding made it a much easier time for us.
Prior Lake, MN
This letter is written to thank you and your firm for the masterful job that was done during our recently completed whole house remodeling project. The attention that was given to the details we requested, and our wishes and desires was outstanding.
As we reached retirement age we spent considerable time trying to decide if we should remodel our 25 year old home, or to sell it and move into a new home. After looking at many other homes, and considering our homes features and benefits we solicited several bids from your firm and others. Selecting your firm because of your experience and attention to detail was one of the best decisions we have made.
Our completed home's features continue to amaze all of our friends and family. No one can believe that this is the same old house we wore out raising our family.
The open look, special woodwork, and all of the modern finishes make it look and feel like a brand new home that we intend to wear out again over the next 25 years.
Terry and Debbie Hutchinson
Prior Lake, MN
We decided to have our kitchen and family room remodeled and called 3 companies for ideas and bids. It was interesting to listen to the plans and decided to use Jay's company based on the creativity and his price which was the middle of the 3 estimates. It has turned out better than we ever expected! Friends consistently comment on how much they like it and ask how we came up with the design.
Mike & Kathy Spanier
Prior Lake, MN
I worked with Build It Pretty on re-purposing an older ag building on my property converting it into new shop space. The experience was an enjoyable one and the finished product turned out great! It was a challenging project, a project some contractors might not consider, but Jay came up with a creative plan to salvage what they could from the old structure. They reconfigured the old structure to meet my newer needs. I enjoyed working with the Prettyman's on every step of the project and would gladly work with them again in the future.
Prior Lake, MN
Build It Pretty not only does great work, they also listened to what we wanted while educating us on the process all along. We've used the Prettymans on two major projects in our home. In each project experience, it truly was a "team effort" from the beginning all the way through to completion. We look forward to using them again!
Ryan & Kari Curl
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